For various clinical resources, such as “up to date” and “criticall”, visit the employee intranet.
Staff Links
This is where you can easily find important resources and information including your paystubs, e-learning, requesting employment letters and more.
Staff Portal
To access the Staff Portal, you will login with your BCHS email and password (same as Outlook). If you have any issues accessing the Portal, please contact HelpDesk.
BCHS Email
If your email account has been migrated to Microsoft 365: Outlook Mail.
If your email account has not been migrated: Outlook Web App.
Microsoft MyApps
Microsoft MyApps is an all-in-one portal to access all BCHS publicly available staff portals. This includes BCHS Email, eLearning, Expense Management, Microsoft products such as Teams and OneDrive, and more.
Citrix Remote Access
To access CITRIX from home, open the Citrix Remote Access Website. Please note: You must contact the ICT department before using CITRIX to set up your account.
Foundation 50/50 and Hospital Family Program
- You can show you care by joining our Hospital Family program today! We are proud to have many BCHS staff, volunteers and medical professionals throughout our organization personally support the BCHS Foundation with a financial contribution. The Hospital Family campaign showcases to our community that BCHS employees believe in and support the BCHS Foundation to help provide an exceptional care environment to our patients, access to state-of-the-art equipment and technology, and a workplace we can all take pride in. Explore the many benefits and the flexibility of giving to the BCHS Foundation using payroll deduction. Every gift matters and every dollar counts, so whether you choose to give $10 or $1,000 – be proud of the fact that you are helping to transform healthcare in our community.
- All employees of the BCHS that are 18 years or older have an option to enrol in the BCHS Foundation's Hospital Family 50-50 Draw. As a participant, you could join the hundreds of BCHS staff members who have won over $1,100 in the bi-weekly Hospital Family 50-50 draw, while also investing in local healthcare at the Brant Community Healthcare System. Enrolment is handled by Payroll and $5.00 is automatically deducted from each pay with the option to discontinue at any time. You can sign-up directly in your onboarding paperwork.* In addition, you can register online with this link 50/50 Draw – BCHS Foundation (bchsysfoundation.org), contact the BCHS Foundation at extension 5510 for more information, or stop by their office in A-Wing!
Each year the People Program creates a comprehensive People Plan to track and measure progress towards our goals. We have summarized some key highlights by each area of specialty, as well as identified some exciting work for this year.
- 2023-2024 Year End Summary
- Our People: 2024
- 2024-2025 Q1 Summary (April 1, 2024 to June 30, 2024)
- 2024-2025 Q2 Summary (July 1, 2024 to September 30, 2024)
- 2024-2025 Q3 Summary (October 1, 2024 to December 31, 2024)
- 2024-2025 Q4 Summary (January 1, 2025 to March 31, 2025)
To access Internal Career Opportunities, navigate back to the the Careers and Volunteering landing page. From there, click on Internal Career Opportunities to access and apply via your Employee Profile.
- Schedules are accessible from any computer in the hospital. You will find your schedule in the common drive, under the “Staff Scheduling” folder.
- If you are sick at work, or cannot come to work because you are sick, you have to call your Manager. After you speak to your Manager, you must also call your staff scheduler. If your illness causes you to miss more than one (1) scheduled shift, you must call your Manager before every subsequent shift that you miss. After you have contacted your Manager, you must also call your staff scheduler. Please note that you must also call your unit or the unit you are assigned — to report sick calls. If you do not call by the times described below, your Manager will assume you are able to return to work, so it is important to review the following.
Call-In Guidelines
| Must Call By: | Shift Time |
| 1400 hrs | Tomorrow's Day Shift |
| 0900 hrs | Today's Evening Shift |
| 1200 hrs | Today's 12 Hour Night Shifts |
| 1400 hrs | Today's 8 Hour Night Shifts |
- If you are absent for three (3) or more days, you are required to provide a doctor's note to Organizational Health before your next shift, to ensure you are able to return to work safely. Organizational Health will provide you with any resources or support you may need.
- If you would like to book time off, please complete an Availability Form located in your BCHS email. Staff Request Forms are also located here. Once complete, email the form to your Manager and Staff Scheduler. Please complete the Availability Form before your schedule is posted. Approvals are based on seniority and a standard of 1 Full-Time and 1 Part-Time off at any given time. Any availability forms received after schedules are posted will be approved on a first come first serve basis based on the standard.
- The Staff Scheduling office is located on the Main Floor of the A-Wing, open 7 days per week: 0530-2100. Email: StaffScheduling@bchsys.org. Call extension 5580.
- To access information about your pay, open the Staff Portal and login. You username and password are the same as your Outlook email account. From there, click on the "Payroll" icon.
- If you have a change in banking information at any time, submit a new void cheque or direct deposit form directly to the Payroll office located on E-Wing level 5
- To see upcoming pay dates view the pay calendar.
- Stat Holiday Calendars
Performance and Learning Management (Halogen)
To access your performance and learning management, open Halogen. You username and password are the same as your Outlook email account. This is where you can track your career development such as certifications and education, complete performance evaluations, and access all e-learning.
To access all policies and procedures, open the employee intranet from any computer in the hospital. From there, go to “DOCS” to easily search and access policies.
To shop for BCHS uniforms provided by MEDICWEAR, please visit the uniform store located at
84 Charing Cross St, Brantford, ON N3R 2H6 (1.4km from BGH) or by calling the store 519-754-9327.

The store hours are:
| Sunday and Monday: | Closed |
| Tuesday-Friday | 10:30am - 5:00pm |
| Saturday | 10:30am - 2:00pm |
Medicwear is aware of our uniform requirements and has advised that same-day embroidery will be available. All BCHS employees, professional staff, and volunteers will receive a 10% discount when they show their BCHS badge.
Standardized T-shirts
Campus Crew T-shirts are available for order. Specific ordering dates will be communicated in thePulse newsletter. Please bring the completed order form and cash/cheque to the Business Office (BGH D-wing Main). Orders will take 4-5 weeks to be delivered to the hospital. You will be contacted with pickup details when the T-shirts arrive.
All shirts are $20; $5 from each sale will go to Staff Wellness & Recognition efforts.
- To report an incident involving you personally, impacting your health, safety or well-being, report through Parklane.
- SIMS (Safety Incident Management System) is our reporting and tracking system for patient safety incidents. Reporting systems are critical to capturing patient safety concerns, hazards and/or incidents and trigger action, facilitate communication, response, learning, and improvement. To access SIMS, please locate the large icon on the homepage of the VSNET. For support, a number of tips sheets can be found directly below this icon on the VSNET.
Employee Requests
Please note that Demographic changes such as name changes, address changes, etc. must now be completed via the Staff Portal. To update your information, open the Staff Portal and login. From there, click on the "Profile" icon and follow the steps listed on the page.
Get Involved
Contact Us
The Brantford General
200 Terrace Hill Street
Brantford, ON
N3R 1G9
519-751-5544
The Willett, Paris
238 Grand River St. North
Paris, ON
N3L 2N7
519-442-2251
Support the BCHS Foundation
The BCHS Foundation is committed to raising critical funds to support the top priority needs of the Brantford General Hospital and the Willett Urgent Care Centre.